Cellular Sales is a rapidly growing management company that operates authorized phone stores for Verizon Wireless throughout the South, Midwest, and Atlantic regions of the US. During a two-phase project the SCAD Collaborative Learning Center (CLC) worked with Cellular Sales to provide strategic insights, opportunities and conceptual direction.
As the service design lead on the project I was brought on during the second phase to provide service and interaction design strategy. I created artifacts detailing the models we developed for the retail and web experiences. I also provided creative direction and shot a demonstration video for an interactive table design which was the central component in the new retail interior.